In a rapidly evolving e-commerce landscape, delivering an exceptional customer experience is essential for success. At Jumia, our Central...

The e-commerce landscape in Egypt is rapidly evolving, and one of the key drivers of this change is the emergence of "Buy Now, Pay Later"...

The electronics landscape in Senegal is brimming with potential, characterized by a unique blend of established international brands and...

In the vibrant world of e-commerce, where technology reigns supreme, Jumia stands as a trailblazer, shaping customer experience and...

In the realm of e-commerce in Africa, achieving customer satisfaction is a paramount goal for Jumia. Yet, this pursuit can be challenging...

In recent years, the empowerment of women through entrepreneurship has emerged as a powerful force for economic and social progress in...

One common challenge with expanding e-commerce in African markets is penetrating rural areas. For example, in rural Uganda, we often...

For a while now, e-commerce has been significantly successful in Abidjan, the capital city of Côte d'Ivoire, with Jumia being the leading...

Whenever we set out to offer our e-commerce services to a previously uncovered area, there are several factors to consider. In addition...

One of our longstanding e-commerce goals at Jumia is to consistently expand the range of products we offer on our platform. However,...

In contrast to physical retail outlets, e-commerce platforms can support a more comprehensive marketing and sales campaign for brands....

In the realm of e-commerce and digital payments, there are various scenarios in which consumers, vendors, and other service providers can...

Since the premiere of our On-Demand Services (ODS) offering through the Jumia Food app, this space has seen rapidly evolving stakeholder...

In just about any workplace with a large and diverse team, there’s a chance that not all team members will have a consistently favorable...

Food delivery is a unique high-stakes quick commerce service, particularly because plenty of factors influence successful delivery, and...

In our continuous bid to increase e-commerce adoption across Africa, we’ve discovered several factors that draw customers to our...

Zando is one of the leading online fashion stores in South Africa and is part of the Jumia Group. One of the stand-out qualities of our...

There has been a huge growth in the adoption of e-commerce by small and medium sized enterprises (SMEs) in Nigeria and across Africa over...

Customer satisfaction is a top priority for Jumia’s e-commerce experience. However, it's difficult to make inroads if sellers on our...

It's that time of year again! Around the world, Black Friday has become a global phenomenon and in this year’s post-Covid environment, we...